Conditions apply unless otherwise specified in the bid.

Terms of payment

  • 100% billable upon acceptance of the quote.

  • All cheques must be made payable to Inbe (9288-3537 Quebec Inc). Payment can be made by Interac transfer. Contact "".

  • A 3% fee applies to credit card payments.

  • Invoices are payable upon receipt and will bear interest after thirty (30) days at a rate of 18%, or 1.5% per month.

  • Any additional expenses, previously approved by the customer, will be charged with a 20% administration fee.

Fixed price service terms

  • Project start-up does not commence until the submission is approved.

  • Inbe will perform its services, as directed by the Client, with due care and diligence and in the best interests of the Client using all reasonable means and in accordance with applicable best practices, but without guaranteeing business results from the Services.

  • The customer remains responsible for the choices made. It is understood that the client retains responsibility for pre-market validation and testing and for ensuring compliance of the developed product including, but not limited to, applicable quality and safety standards and intellectual property aspects.

  • The parties acknowledge and declare that Inbe shall have full discretion to use the services of one or more third parties to perform its obligations under this Agreement.

  • The Client acknowledges that any schedule may be subject to change without notice in the event that the Client makes any changes that alter the information provided by the Client in this offer of services or at any stage of the work, or for any other reason not attributable to the fault of Inbe. The Client agrees not to hold Inbe responsible for any delay in the schedule for any of the reasons set forth in this paragraph.

Termination Terms

  • Inbe may terminate this Agreement, upon notice, if any one or more of the following events ("Defects") occurs and Customer fails to remedy such Defect(s) within ten (10) days after receipt of written notice from Inbe of the Defect(s) complained of:

  • (a) if Customer fails or defaults in making payment when due of any amount due to Inbe; or

  • b) if the Client is subject to bankruptcy proceedings or any other proceedings under the Bankruptcy and Insolvency Act or a proposal, or takes advantage of any provision of a law relating to bankruptcy or insolvency; or

  • (c) if the Customer is in default of any of its obligations hereunder;

  • In the event of termination in such circumstances, the Customer will no longer have access to Inbe's products and services and the term will automatically lapse and the entire balance will become immediately due and payable.

  • The Customer may elect to terminate this Agreement at any time. In this case, the client will no longer have access to Inbe's products and services and agrees to pay 100 u of the fee for steps in progress and 50 u of the fee for steps not started.


  • The client agrees to maintain strict confidentiality and not to disclose, publish or use in any way, for his own benefit or for the benefit of a third party, any confidential information about Inbe, its methodology or any participant data. Confidential information is the sole property of Inbe.

  • For the purposes of this engagement, "Confidential Information" means all information to which Client will have access as a result of this Service Offering and the Project and concerning Inbe, its Affiliates and Participants, which information includes but is not limited to methodologies, templates, participant data, licenses, forms, formulas, manufacturing processes, trade secrets, devices, analyses, results, compilations, data, technical information, models, drawings, plans, prototypes as well as all inventions, discoveries, creations, innovations, improvements, works, patents, patent applications, copyrights, industrial designs, trademarks, know-how and technology.

  • Customer also agrees not to make any copies, photocopies or reproductions in any form of any confidential information without Inbe's prior authorization.

Disclaimer of Liability

  • Limitation of Liability: In no event shall inbe, its employees, agents, representatives, mandataries, affiliates or suppliers be liable to customer for any loss, damage, claim or expense whatsoever, including any consequential, indirect or incidental damages, lost profits, lost revenues, damages related to customer defection, loss of data and computer failure or malfunction or loss of use resulting from this agreement or use of inbe software. this agreement constitutes an obligation of means on the part of inbe and not an obligation of result.

  • Force Majeure. Without limiting the generality of the foregoing, Inbe shall not be liable for any failure to perform, in whole or in part, any of its obligations to Customer, or for any damages or losses Customer may suffer, if such failure, damages or losses result from a force majeure event or a circumstance beyond its control. Force majeure is any cause beyond the control of the parties hereto, which they could not reasonably have foreseen and against which they could not protect themselves. Force majeure includes, but is not limited to, any act of God, strike, partial or complete stoppage of work, lockout, fire, riot, intervention by civil or military authorities, compliance with regulations or orders of any governmental authority and acts of war (whether declared or not).

Non-Solicitation of Personnel

  • It is agreed between Inbe and the Client that neither the company nor its directors, officers or shareholders shall, directly or indirectly, solicit the services of, contract for, offer employment to, or encourage the defection of any resource person delegated by either party in connection with this offer of service to the other party. This prohibition applies during the term of the contract between the parties and shall continue for a period of one (1) year after the termination of the contract.

Governing Law

  • This agreement is subject to the laws in force in the province of Quebec, Canada. The parties agree that any legal action, if any, shall be instituted in the district of Quebec, Canada. The laws of Quebec shall apply.

Entry into force of the contract

  • This contract comes into force upon signature of the parties or approval of the quotation by the client.

Respondents' fees

  • The fee per respondent presented in the quote provided is valid for an incidence of 50% or more and an average completion time of 10 minutes or less. Beyond these two parameters, the per respondent fee will be adjusted and charged automatically.

  • At all times, Inbe reserves the right not to publish a survey exceeding 10 minutes average completion time.

One-time coaching

  • Upon client approval, any time spent will be billed at $150/hour.

Coaching time bank

  • After the specified deadline, unused hours are not refundable, creditable or transferable to another package or time period.

  • The use of the time bank and one-time coaching includes, among other things: additional training, questionnaire creation support, beta testing for surveys with a particular respondent profile, ideation, etc.

Availability of a package

  • The inbe platform is constantly evolving. As such, packages are subject to change from time to time, at our discretion. At the end of your package, we may cease (temporarily or permanently) to provide the services and products or any functionality included in it. We further reserve the right to set usage and storage limits at any time in our sole discretion.

Closing Your Account on the inbe Platform

  • At the end of your subscription to the Inbe Platform, if you have chosen not to renew your subscription, your account and data will be deleted 30 days after your renewal date.

  • To keep your account active and your data on the inbe platform, contact the Inbe team ( to renew your subscription with the package that best suits your needs.