Laurence Pichette

7 ways to make sure your customers feel heard

7 ways to make sure your customers feel heard

Companies that listen to their customers learn key data which allows them to improve their value proposition and stand out amongst competitors. Customer feedback allows businesses to better understand their customers’ needs and make the necessary changes to their...

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How to modernize your business

How to modernize your business

Technology will inevitably grow in practically every aspect of our civilization. It is changing the way we purchase, use social media, play games, and watch TV shows, among other things. It's no surprise that people who are slow to adapt to changing situations fall...

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