by Laurence Pichette | Dec 29, 2021 | Voice of customer
You have created a good functional website for your brand, and you are satisfied with all the features of the website, but the job doesn’t end there! You will only know if your website is functional or your brand is doing well through customer feedback. Honest...
by Laurence Pichette | Dec 21, 2021 | Voice of customer
The key to a successful business is to keep your consumers satisfied but you already know that. After all, your company was created to fulfil and solve the problems of your clients. It is also fair to argue that most businesses realise they need to gather client...
by Laurence Pichette | Nov 16, 2021 | Voice of customer
Companies that listen to their customers learn key data which allows them to improve their value proposition and stand out amongst competitors. Customer feedback allows businesses to better understand their customers’ needs and make the necessary changes to their...
by Laurence Pichette | Oct 27, 2021 | Grow your business
Technology will inevitably grow in practically every aspect of our civilization. It is changing the way we purchase, use social media, play games, and watch TV shows, among other things. It’s no surprise that people who are slow to adapt to changing situations...